Questions or concerns regarding an assignment grade during a course should be communicated with the assigned faculty member.
Student complaints concerning a final grade should be first addressed to the faculty member to resolve the matter.
That failing, students should submit complaints about grades, faculty performance, and/or other concerns to professionaled@villanova.edu within two weeks of the end of the course. Complaints are reviewed by the Professional Education Programs Team and a written response from the Assistant Dean will be sent to the student via email.
Decision Appeal
Students may appeal, in writing, a decision regarding their grade or other issue within one week of receiving the decision from the College only if there is/was:
- A material procedural defect in the way in which the decision was made, or
- New material evidence to present that was not reasonably available at the time of the initial review
Further appeals should be addressed to the Dean of the college and sent in writing to professionaled@villanova.edu. These appeals/complaints will be reviewed within one month and a written response will be issued to the student and the instructor (if applicable) via email. The decision of the Dean shall be final.