In the world of lean thinking, the primary goal is to operate more efficiently by eliminating not only defects in products and services but other forms of waste: inventory, processing, waiting, motion, transportation and overproduction. This course teaches Lean Six Sigma techniques to help professionals in both service and manufacturing industries. Specific topics covered include gaining insight to create shorter cycle time for production and critical skills to improve customer satisfaction.
Course to be sunset by May 30, 2025. The sunset of a course or program does not have any impact on the validity of the earned credential. Students who are not able to complete a program prior to the sunset date will be able to do so with approved replacement courses in accordance with other academic policies.