Managers consistently report that interpersonal abilities or soft skills are essential when managing projects and people. Traditionally, more emphasis is placed on the core knowledge and skills needed to fulfill a specific role or job responsibility, but it's often more difficult to master the people skills. This course focuses on managing others in one-on-one settings, managing a team, and managing stakeholders. Students will learn to use practical and flexible tools and techniques that will improve people skills and increase effectiveness as a team leader and a team member.
Course to be sunset by May 30, 2025. The sunset of a course or program does not have any impact on the validity of the earned credential. Students who are not able to complete a program prior to the sunset date will be able to do so with approved replacement courses in accordance with other academic policies.